Our focus on human, social and relationship capital
SPAR Switzerland has been involved in the Swiss retail landscape for almost 30 years and remains committed to adding value to the communities in which we operate.
We strive to deliver outstanding service and excellent product offerings, while simultaneously working towards social and environmental prosperity for all. We are involved in ongoing initiatives to strengthen the SPAR brand and enhance the reputation of SPAR Switzerland in the minds of stakeholders.
Investing in our communities
Our marketing approach is directed by “Being the good neighbour” which features a strong social responsibility and sponsoring foundation. Through our community investment projects, we apply our core values and develop our reputation as a responsible and involved corporate citizen. SPAR Switzerland sponsors a number of festivals and sporting and recreational events to encourage active, healthy lifestyles, including a Good Neighbours Day.
Most of the projects undertaken this year were aimed at enhancing this positioning with our employees, retailers and consumers. In this way we enhance our neighbourhoods’ loyalty to their local SPAR. These included a Kids Flight day in association with the Swiss Children Cancer Association, which we have been supporting for many years. We sponsored a ladies running/walking series in several towns and cities, as well as Swiss handball.
Our employees as an asset
One of our focus areas is fostering motivated and empowered people. We strive to provide our employees with a working environment that nurtures career growth and development. We conduct biannual employee surveys to monitor and manage employee concerns and expectations to ensure we can attract, retain and develop our talent pool.
We continually invest in the development of our people: our apprenticeships, for example, are a valuable differentiator. Our extensive training program this year included 103 learnerships and initiatives such as:
- Category management training
- Productivity and efficiency training
- Health and safety training
- English and German language training
- Service department courses
- Specialist functional training
- Employees bursaries in their field of expertise
The launch of e-learning has been delayed due to the extent of translation and customisation required and will be completed in 2019.
Read more about our employees in the section on material relationships.
Health and safety
The health and safety of SPAR Switzerland’s employees is critical to the success of our business and to safeguard employee health and wellness, SPAR Switzerland subsidises employees’ annual medical check-ups. This initiative is particularly important for our more senior employees, who provide leadership and expertise within the organisation. We subscribe to all the legislated requirements for health and safety and are audited accordingly.
Food safety focus
SPAR Switzerland ensures that the highest standards of food safety are maintained. We have a dedicated quality control department to monitor food safety, and inspections are done in collaboration with local food inspectors who are employed by the Swiss government. In addition, we provide our employees with courses and training on food safety, when necessary.